Employees ask “How do I do this again?” month after month
Charisma AIAI answers employee questions for HR, IT, admin, accounting, and legal, and handles the requests that follow.
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We operate as a consolidated subsidiary of Rococo Co., Ltd. (TSE: 5868).
Third-party certification of our information security management system.JIS Q 27001 / Registration no. JSAI 228, ISR006
If even one of these sounds familiar, it may be work you can hand off to AI.
Why not let Charisma AI handle it?
There’s almost nothing you need to do.
AI steps in between your employees and your back-office team.
Expenses, paid leave, PC trouble: AI answers common questions instantly, 24/7. Your team gets interrupted far less often.
Your team’s answers are saved as company knowledge, and it keeps growing. Work doesn’t stop when someone is on leave or changes roles.
From taking in a request to carrying it out through your other systems. Your team just reviews what will run and approves it.
It answers questions, builds company knowledge, and handles the procedures, too.
Works in Teams, LINE WORKS, Google Chat, Slack, email, phone, and more. AI sits right where your employees already work.
Microsoft Teams
LINE WORKS
Google Chat
SlackEmailPhoneComing soonBring in documents from OneDrive, SharePoint, Google Drive, and Notion, plus past chats and emails. You can even start with no company knowledge at all.
OneDrive
SharePoint
Google Drive
Notion
Gmail
OutlookNo more first-line inquiry handling or request processing, no more writing replies after a question is handed over, and no more creating or updating knowledge articles.
For agentsAnswer once, and AI answers it from then on. Your answers become company assets.
For departmentsAs inquiries and procedures grow, the team keeps up without hiring more people.
For the companyAs headcount grows, the back-office share doesn’t. Fixed costs stop rising in step with revenue.
Freed-up time goes to work that creates profit.
Charisma AI doesn’t stop at taking internal questions off your plate.
It takes on the requests and procedures themselves.
Expenses, paid leave, PC trouble: AI answers common questions instantly and takes over internal inquiries entirely.
From expense claims to time tracking and paperwork, AI carries out the procedures itself. Your back office starts running on its own.
So as your company grows, back-office work doesn’t grow with it.
Used alongside the back-office tools teams already rely on.
Rakuraku Seisan
Bakuraku
SAP Concur
Slack
Microsoft Teams
Notion
Google Workspace
SalesforceAbout 340 employees
Many of our people work on the factory floor and aren’t used to IT. What won us over was a simple interface anyone can ask questions in without getting stuck.
About 800 employees
Rolled out to all 800 employees. People ask from their phones in the Teams app they already use, so it caught on without changing how anyone works.
About 19,300 employees
We didn’t have to build a knowledge base from scratch. Our existing SharePoint documents worked as they were, and our team’s replies keep adding to it.
About 31,000 employees
We started with our overseas subsidiaries only. Employees ask in their own language, and our team replies in Japanese.
Free
¥0
AI answers 50/mo
Get startedLite
¥50K/mo
AI answers 300/mo
For up to 200 employees
Contact salesStandard
¥150K/mo
AI answers 1,000/mo
For up to 500 employees
Contact salesPremium
¥300K/mo
AI answers 2,500/mo
For up to 1,000 employees
Contact salesEnterprise
Custom
AI answers 2,500+/mo
For 1,000+ employees
Contact salesSign up during the campaign and we’ll set up your initial knowledge base at no cost.
Thinking about a paid plan? Now is the best time to talk to our sales team.
An AI tool that keeps back-office workload from ballooning as your company grows. It answers employee questions (your internal help desk) and automates hands-on back-office work such as expense claims and time tracking.
Pricing depends on how many AI answers you need each month. Free is ¥0 for up to 50, Lite is ¥50,000 for 300, Standard is ¥150,000 for 1,000, and Premium is ¥300,000 for 2,500. Above 2,500 a month, Enterprise is quoted individually. There are no limits on features or users.
Yes. The Free plan includes up to 50 AI answers a month at no cost. Sign up from “Try it free” and you can start right away.
Both come from Automagica Inc. On this page, “Charisma AI” is the name of our back-office AI agent product. It’s a separate service from the company’s custom development business.
It actually cuts the work. Even when a question is handed over, your team only needs to give a quick answer. AI works out what the employee needs and passes it along, so the agent just picks an option or jots down a few bullet points. AI then turns that into a reply that’s ready to send.
Not at all. It’s designed so you can start without technical knowledge. Non-IT companies with many frontline workers who don’t sit at a desk use it, and we keep the experience simple and friendly.
Yes. It works inside the tools you already use, like Microsoft Teams and LINE WORKS. Employees don’t need to learn a new app.
Answers are based on the manuals and policies you provide, and each one shows the document it came from. When a question is hard to call, the AI doesn’t guess. It hands the question to a person on your team.
Yes. We recommend starting with one department, such as general affairs or IT. Once you’ve seen the results, you can widen the scope.
Once we have your documents, you can go live as soon as the same day. A dedicated member of our team works with you throughout, so it’s easy even if this is your first AI rollout.
Back-office AI means Charisma AI.
